Mobile Messaging T&C
Information CollectionPike Insurance Services collects and stores the phone numbers of individuals who voluntarily opt in to receive SMS messages from our company. We may also collect related information such as message history, timestamps, and interaction data for communication purposes, service improvement, and compliance requirements.
- SMS consent and mobile opt-in information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.
- No mobile opt-in data will be shared with third parties.
- Use Case – External Conversational SMS
- These messages are sent as external conversational communications between you and Pike Insurance Services. Messages are typically sent in response to a message or inquiry you initiate and are used for direct communication regarding your services, scheduling, orders, or inquiries.
- These communications are strictly conversational and service-related.
Data SecurityWe implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no data transmission over the internet or mobile networks can be guaranteed to be completely secure.
Opt-Out MethodYou may opt out of receiving SMS messages from Xanira Health at any time.
To opt out:Reply STOP to any text message you receive from us.
After sending STOP, you will no longer receive SMS messages from us unless you choose to opt in again.
You may also contact our office directly to request removal from our messaging list.
Help InstructionsIf you need assistance with our SMS communications:
Reply HELP to any message you receive from us, or contact us directly through our website or office phone number.
Additional OptionsProviding consent to receive SMS messages is optional. If you do not wish to receive SMS communications, simply do not check the SMS consent box on our forms.
Standard Messaging DisclosuresMessage Terms
Message and data rates will apply.
Message frequency may vary. SMS frequency may range between 5–1000 messages daily across the organization depending on the conversation.
You may opt out at any time by texting STOP.
You may opt back in by texting START.
For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions.
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